Dimensions and Determinants Analysis of Quality of Nursing Work Life in Hospitals: A Scoping Review
DOI:
https://doi.org/10.33746/fhj.v12i02.844Keywords:
hospital, nurses, quality of work life, scoping reviewAbstract
Nurses constituted the largest workforce in the global healthcare system but faced challenges such as high workloads, limited decision-making autonomy, and a negative public image, all of which affected their quality of work life. This study aimed to map and analyze the quality of work life among hospital nurses and its influencing factors. A scoping review method was applied using the Arksey and O’Malley framework, guided by the PRISMA-ScR checklist. Literature was sourced from PubMed, Scopus, EBSCO, ScienceDirect, and Gscholar, focusing on full-text articles in English or Indonesian published between 2020 and 2025. Ten articles were included in the final review. Findings indicated that nurses’ quality of work life was generally at a moderate level. Among the four dimensions assessed, namely work life/home life, work design, work context, and work world, the highest scores were found in the work context dimension, while the lowest appeared in work life/home life and work world. Factors influencing these outcomes included age, gender, experience, workload, family responsibilities, shift patterns, and perceptions of the profession. This review highlighted the need for targeted organizational and policy-level strategies to improve nurses’ well-being at work.
Downloads
References
Al Mutair, A., Al Bazroun, M. I., Almusalami, E. M., Aljarameez, F., Alhasawi, A. I., Alahmed, F., Saha, C., Alharbi, H. F., & Ahmed, G. Y. (2022). Quality of Nursing Work Life among Nurses in Saudi Arabia: A Descriptive Cross-Sectional Study. Nursing Reports, 12(4), 1014–1022. https://doi.org/10.3390/nursrep12040097
Arıkan Dönmez, A., Ovayolu, Ö., Ovayolu, N., Yılmaz, S., Karayurt, Ö., Çürük, G. N., Pörücü, C., Güllü, H., & Yılmaz, Z. (2023). Quality of work life and working conditions among oncology nurses: A national online descriptive cross-sectional study. Archives of Environmental and Occupational Health, 78(3), 131–141. https://doi.org/10.1080/19338244.2022.2063240
Arksey, H., & O’Malley, L. (2005). Scoping studies: Towards a methodological framework. International Journal of Social Research Methodology: Theory and Practice, 8(1), 19–32. https://doi.org/10.1080/1364557032000119616
Aulia, R., Safira, D., & Nurdiawati, E. (2020). Hubungan Antara Keluhan Kelelahan Subjektif, Umur dan Masa Kerja Terhadap Produktivitas Kerja Pada Pekerja. Faletehan Health Journal, 7(2), 113–118. www.journal.lppm-stikesfa.ac.id/ojs/index.php/FHJ
Brooks, B. A., & Anderson, M. A. (2005). Defining quality of nursing work life. Nursing Economics, 23(6), 319–326.
Mohammed, E.N., Abd Alrahman Hassan, A.A, & Salama Abdelaziz Ahmed,S.A.F. (2024). The Relationship Between Quality of Work Life and Job Involvement Among Staff Nurses at a Selected Hospital. In International Egyptian Journal of Nursing Sciences and Research (Vol. 5, Issue 1).
Gangadevi, P., Nayak, S. G., Sheilini, M., & Kumar, A. (2025). Quality of work-life and priority improvement areas among nurses working in selected hospitals at Jodhpur - An exploratory survey. Journal of Education and Health Promotion, 14(1). https://doi.org/10.4103/jehp.jehp_704_24
Global strategy on human resources for health: Workforce 2030. (n.d.).
Grinberg, K., & Sela, Y. (2022). Perception of the image of the nursing profession and its relationship with quality of care. BMC Nursing, 21(1). https://doi.org/10.1186/s12912-022-00830-4
Mosisa, G., Abadiga, M., Oluma, A., & Wakuma, B. (2022). Quality of work-life and associated factors among nurses working in Wollega zones public hospitals, West Ethiopia: A cross-sectional study. International Journal of Africa Nursing Sciences, 17. https://doi.org/10.1016/j.ijans.2022.100466
Navales, J. V., Jallow, A. W., Lai, C. Y., Liu, C. Y., & Chen, S. W. (2021). Relationship between quality of nursing work life and uniformed nurses’ attitudes and practices related to COVID-19 in the Philippines: A cross-sectional study. International Journal of Environmental Research and Public Health, 18(19). https://doi.org/10.3390/ijerph18199953
Negi, S., Vaishnav, H., Nagar, R., & Thomas, C. (2021). Impact of Quality of Nursing Work Life on Turn over Intention among Staff Nurses Working in Selected Private Hospital of South-Western Rajasthan. Indian Journal of Continuing Nursing Education, 22(1), 70–74. https://doi.org/10.4103/ijcn.ijcn_27_20
Roshangar, F., Soheil, A., Moghbeli, G., Wiseman, T., Feizollahzadeh, H., & Gilani, N. (2021). Iranian nurses’ perception of the public image of nursing and its association with their quality of working life. Nursing Open, 8(6), 3441–3451. https://doi.org/10.1002/nop2.892
Salahat, M. F., & Al-Hamdan, Z. M. (2022). Quality of nursing work life, job satisfaction, and intent to leave among Jordanian nurses: A descriptive study. Heliyon, 8(7). https://doi.org/10.1016/j.heliyon.2022.e09838
Saulikha Triesna, M., Somantri, I., Aditya Nugraha, B., Studi Profesi Ners Fakultas Keperawatan, P., Padjadjaran, U., Keperawatan Dasar Fakultas Keperawatan, D., & Keperawatan Medikal Bedah Fakultas Keperawatan, D. (2024). Kualitas Kehidupan Kerja Perawat Critical Care Nursing di RSUD Kota Bandung.
Setiawati, R., Adrianto, R., & Ramdan, I. M. (2025). Hubungan Pelatihan, Beban Kerja, Motivasi dan Kepuasan Kerja dengan Kinerja Tenaga Kesehatan dalam Penemuan Kasus TB. Faletehan Health Journal, 12(1), 85–91. www.journal.lppm-stikesfa.ac.id/ojs/index.php/FHJ
Sibuea, Z. M., Sulastiana, M., & Fitriana, E. (2024). Factor Affecting the Quality of Work Life Among Nurses: A Systematic Review. In Journal of Multidisciplinary Healthcare (Vol. 17, pp. 491–503). Dove Medical Press Ltd. https://doi.org/10.2147/JMDH.S446459
Tricco, A. C., Lillie, E., Zarin, W., & et al. (2018). PRISMA Extension for Scoping Reviews (PRISMA-ScR): Checklist and Explanation. Annals of Internal Medicine, 169(7), 467–473. https://doi.org/10.7326/M18-0850
Valizadeh, L., Zamanzadeh, V., Elmi, S., & Dadashzadeh, A. (2018). Nursing Students’ Perceptions on the Role of Instructors and Institute in Their Professional Socialization. IJN, 31(111), 20–30. https://doi.org/10.29252/ijn.31.111.20
